Refund Policy
If you are not satisfied with your purchase, we’re here to help.
1. Returns
You have 30 days after delivery to request a return.
Items must be unused, in original packaging, and in good condition.
To start a return, contact us at: aeraglow6@gmail.com
2. Refunds
Une fois que nous aurons reçu et inspecté votre article retourné, nous vous en informerons.
Si elle est approuvée, votre remboursement sera versé sur votre méthode de paiement initiale dans un délai de 5 à 10 jours ouvrés.
3. Exchanges
We replace items if they are defective or damaged.
Contact us at aeraglow6@gmail.com with photos or videos.
4. Return Shipping
-
Our responsibility (faulty/wrong/damaged item): We cover shipping.
-
Customer responsibility (change of mind, wrong choice): You cover return shipping.
5. Order Cancellation
You can cancel your order within 12 hours of purchase by emailing us.