Privacy Policy

This Privacy Policy explains how Aeraglow collects, uses, and protects your personal information when you visit our website or purchase our luminous room products such as LED lights.

By using our website, you agree to the practices described in this policy.

. Information We Collect

1.1 Information you provide directly

We collect the following information when you place an order or contact us:

  • Full name

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we never access full payment details)

1.2 Information collected automatically

When you browse our site, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the website

  • Cookies and tracking data

1.3 Information from third-party services

If you use services such as PayPal, Stripe, Google, or Facebook, they may share certain information with us according to their own privacy policies.

2. How We Use Your Information

We use your personal data to:

  • Process and ship your orders

  • Manage your customer account

  • Improve our website and services

  • Send updates, promotions, or marketing emails (only if you consent)

  • Respond to customer service requests

  • Prevent fraud and secure transactions

3. Sharing Your Data

We do not sell your personal information.
We may share your data only with trusted third parties, such as:

  • Payment processors (Stripe, PayPal, etc.)

  • Shipping and delivery partners (postal services, couriers, etc.)

  • Analytics and marketing tools (e.g., Google Analytics, Facebook Ads — if used)

  • Website hosting providers

  • Legal authorities, when required by law

All our partners are required to follow strict data protection standards.

4. Cookies

We use cookies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Personalize content and offers

You can disable cookies through your browser settings at any time.

5. Data Storage and Security

We store your data on secure servers protected against unauthorized access.
We use SSL encryption and access limitations to prevent loss, misuse, or alteration of your information.

6. Data Retention

We keep your data:

  • As long as needed to provide our services,

  • Or as required by law.

Order-related data may be stored for up to 10 years for accounting and legal compliance.

7. Your Rights

Depending on your country (including GDPR rights in the EU), you may have the right to:

  • Access your data

  • Correct your data

  • Request deletion (“right to be forgotten”)

  • Object to processing

  • Limit processing

  • Receive a copy of your data (data portability)

To exercise your rights, contact us at:
📧 aeraglow6@gmail.com

8. Transfers Outside the EU (If Applicable)

If your data is processed by third-party services located outside the European Union, we ensure they comply with GDPR standards using appropriate contractual safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:
📧 aeraglow6@gmail.com